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Why
FLS?
We're Leaders...Not followers!
FLS Transportion has been a leader in the
transportation industry for nearly 20 years, and
since day one, SERVICE has been our number one
priority. Handling a wide range of services, we
are able to mange any sort of requirement our
customers have. From a single pallet load to a
roll out of over 1,000 truckloads, FLS is ready
to take on whatever the need is.
Named a “Top 100 Motor Carrier in North
America*, FLS is determined at providing
dedicated long term services to customers. Our
services include;
Intra-US shipments
Cross border
shipments—Canada-US
Planning and Logistics
Value Added Services
We have Branches in Montreal, PQ, Toronto, ON,
Monction, NB and Chicago, IL all of which are
able to handle your needs.
As in all industry today, technology and
staffing are what makes or breaks a company. FLS
has remained ahead of the technological game
since the day we started doing business. We have
the ability to allow our customers to track
their own loads via the internet and we can
locate a shipment through satellite tracking
devices equipped on each of our power units. We
have full EDI capabilities for both load
tendering and invoicing. We understand that no
customer is the same and nor are the needs of
each customer, so the customization of the
available technology can be done so it meets
your needs. This way you can view and attain
information according to what you need and
rather what the carrier is willing to provide.
Our People are our biggest Asset
Technology has played a major role in
streamlining businesses and allowing for quicker
information attainment. Though FLS knows that
allowing customers to speak to a human being is
still one major aspect of our business we are
not willing to abolish. Having someone answer
your call rather than being transferred to voice
mail remains one of the most important
priorities for FLS, which is why each customer
is assigned a Customer Care Representative.
What is a Customer Care Representative?
A Customer Care Representative is your main
contact should you need assistance in any aspect
of your transportation needs. They are able to
provide you with rates, load updates, equipment
availability; basically any need relating to
Transportation can be attained through your
Customer Care Representative.
Not only does your Customer Care Representative
guide you through your Transportation needs they
will be there if there is a problem and ensure a
timely solution. Our professional staff have the
skills and qualifications to answer your
questions and deal with your needs. Each staff
member is debriefed on your business
requirements prior to commencing business with
you. Each member of our staff will be prepared
to deal with your business needs from day one.
This will save you time, money and give you the
peace of mind knowing that your shipments are
good hands.
Over the road Representatives
Our driver turnover rate isn’t less than 20% for
no reason. We pride ourselves with the fact that
our drivers also known as Over the Road
Representatives, are in it for the long haul.
Turnover has become the main priority for most
carriers, which mean’s
that their time is not on you. We know what it
takes to keep drivers, but not just any driver,
safe and efficient drivers. We know that drivers
aren’t just looking for the carrier who pays a
cent more a mile, they want a carrier who
complies with the safety regulations that are
out there. FLS has adopted a no nonsense
business model that includes above average
salaries, complete compliance with all
Transportation governing agencies, new
equipment, proper recruitment policies,
continuous training and follow up programs and
overall team spirit.
We value all aspects of your business which is
why we know how important it is to keep our
roads safe and it all starts with the internal
policies and procedures of the company.
Continuous efforts are in place to ensure that
this aspect of our business is an unrelenting
success year in and year out.
*2004 Inbound Logistics Magazine
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